Services

Appointments

Routine appointments can be booked up to 6 weeks in advance either online, through patient access or by calling the surgery. Most appointments can be booked within 2 days and emergencies can be seen on the same day. 

 

Home Visits

We will happily provide home visits where they are clinically justified, e.g. to housebound patients and the terminally ill. Please try to telephone the surgery before 10.00 am to request a visit so that the visiting round can be planned. 

 

Cervical Smears

All women between the ages of 25 and 64 who have ever been sexually active should have a smear done. These are usually carried out every 3 years or more frequently if previous smears suggested this would be more appropriate.

Cervical smears assess the general health of the cervix and can pick up cervical abnormalities which may otherwise progress into cervical cancer.

The best time to have your smear done is around 2 weeks into your menstrual cycle i.e. approximately midway between the date of your last period and the date of your next expected period.

Cervical smears are undertaken by our practice nurses and the procedure takes about 20 minutes. St George's Hospital will notify you of your smear result about 4 weeks after the test was carried out.

 

Child Immunisations

If you have any queries about childhood immunisations or are worried that your child’s immunisations may not be up to date, please make an appointment with a practice nurse.

When to Immunise Vaccine Protection
Two months old 6-in-1 vaccine: first dose protects against diphtheria, tetanus, pertussis (whooping cough), polio, Hib disease and hepatitis B
  Pneumococcal conjugate vaccine (PCV): first dose protects against pneumococcal disease
  Rotavirus vaccine: first dose protects against rotavirus
  MenB vaccine: first dose protects against type B meningococcal disease
     
Three months old 6-in-1 vaccine: second dose protects against diphtheria, tetanus, pertussis (whooping cough), polio, Hib disease and hepatitis B
  Rotavirus vaccine: second dose protects against rotavirus
     
Four months old 6-in-1 vaccine: third dose protects against diphtheria, tetanus, pertussis (whooping cough), polio, Hib disease and hepatitis B
  Pneumococcal conjugate vaccine (PCV): second dose protects against pneumococcal disease
  MenB vaccine: second dose protects against type B meningococcal disease
     
Around 12 - 13  months old Hib/MenC vaccine boosts protection against Hib disease, and protects against type C meningococcal disease
  MMR vaccine: first dose protects against measles, mumps and rubella
  PCV booster protects against pneumococcal disease
  MenB booster protects against type B meningococcal disease
     

Around 3 months after 1st MMR

MMR booster protects against measles, mumps and rubella
     

Three years and four months 
or soon after           (pre school booster)

Pre-school booster (4-in-1 vaccine) protects against diphtheria, tetanus, pertussis (whooping cough) and polio

 

Phlebotomy

Blood tests are undertaken by the Phlebotomist at Balham Health Centre on week-day mornings in order that samples can be transported to the laboratory on the same day.. You do not need an appointment to attend the phlebotomy clinic. It is a walk-in service for patients over the age of 16 and runs from 8.30am to 12.10pm each day of the week and on Saturdays from 9.00am - 12.00pm. You will need to bring your blood test request form from your doctor.

When you arrive for your blood test, please take a number from the ticket dispenser situated at the main reception desk and take a seat until your number is called.

Nb: The Phlebotomy Clinic is not run by the practice.

Results

It is important that you follow up and find out the results of your blood tests.  You may have been asked to make a follow-up appointment to discuss your blood tests. If you are phoning for results please allow about 1 week before calling the surgery (your GP will inform you if the test may take longer to come back). 

 

Health Checks

When you first join the practice you will be asked to have a "new patient health check" with the Practice Nurse.

We recommend that all patients have a health check at least every 5 years, more often for certain conditions and for the over 75's.

Patients aged 40-75 are entitled to the new NHS Health Check to assess for cardiac risk factors - please book an appointment for a fasting blood test then after the results are back (usually one week), please book a further appointment with the Practice Nurse for the full health check.

 

Attached Services

District Nurses

District nurses are available 24 hours a day year-round to provide clinical support, including palliative care, to adult patients who are housebound.


Health Visitors

Health visitors will provide support and advice in the weeks following birth and up until your child is 5 years old. You will be contacted by the health visitor and visited at home soon after birth. You will be invited by letter to the clinic for an 8 month and a 2 year developmental check.

  • Mondays and Thursdays - Development checks (Appointment ONLY) 
  • Wednesdays - Drop in clinic (09:30-11:30) 
  • Telephone: 020 8812 6212


Physiotherapy

A physiotherapy service is provided at the practice by a physiotherapist from St George's Hospital on a Monday and Friday. If you feel you may benefit from physiotherapy, please make an appointment to discuss your symptoms with your doctor. They can then advise you on how to access the service. You will either be seen at the surgery or at St George’s Hospital if there is a significant waiting list at the surgery.


Psychology

There are several options for psychology therapies including one-to-one therapy, group therapy and guided self-help.

Please make an appointment with a GP to discuss your symptoms and they will advise on how to access the "Psychological Therapies in Primary Care" service.

We have 2 Psychologists based at the practice who are linked to this service.