Routine appointments can be booked up to 6 weeks in advance either online, through patient access or by calling the surgery. Most appointments can be booked within 2 days and emergencies can be seen on the same day.
We will happily provide home visits where they are clinically justified, e.g. to housebound patients and the terminally ill. Please try to telephone the surgery before 10.00 am to request a visit so that the visiting round can be planned.
All women between the ages of 25 and 64 who have ever been sexually active should have a smear done. These are usually carried out every 3 years or more frequently if previous smears suggested this would be more appropriate.
Cervical smears assess the general health of the cervix and can pick up cervical abnormalities which may otherwise progress into cervical cancer.
The best time to have your smear done is around 2 weeks into your menstrual cycle i.e. approximately midway between the date of your last period and the date of your next expected period.
Cervical smears are undertaken by our practice nurses and the procedure takes about 20 minutes. St George's Hospital will notify you of your smear result about 4 weeks after the test was carried out.
If you have any queries about childhood immunisations or are worried that your child’s immunisations may not be up to date, please make an appointment with a practice nurse.
Blood tests are undertaken by the Phlebotomist at Balham Health Centre on week-day mornings in order that samples can be transported to the laboratory on the same day.. You do not need an appointment to attend the phlebotomy clinic. It is a walk-in service for patients over the age of 16 and runs from 8.30am to 12.10pm each day of the week and on Saturdays from 9.00am - 12.00pm. You will need to bring your blood test request form from your doctor.
When you arrive for your blood test, please take a number from the ticket dispenser situated at the main reception desk and take a seat until your number is called.
Nb: The Phlebotomy Clinic is not run by the practice.
It is important that you follow up and find out the results of your blood tests. You may have been asked to make a follow-up appointment to discuss your blood tests. If you are phoning for results please allow about 1 week before calling the surgery (your GP will inform you if the test may take longer to come back).
When you first join the practice you will be asked to have a "new patient health check" with the Practice Nurse.
We recommend that all patients have a health check at least every 5 years, more often for certain conditions and for the over 75's.
Patients aged 40-75 are entitled to the new NHS Health Check to assess for cardiac risk factors - please book an appointment for a fasting blood test then after the results are back (usually one week), please book a further appointment with the Practice Nurse for the full health check.
District nurses are available 24 hours a day year-round to provide clinical support, including palliative care, to adult patients who are housebound.
Health visitors will provide support and advice in the weeks following birth and up until your child is 5 years old. You will be contacted by the health visitor and visited at home soon after birth. You will be invited by letter to the clinic for an 8 month and a 2 year developmental check.
- Mondays and Thursdays - Development checks (Appointment ONLY)
- Wednesdays - Drop in clinic (09:30-11:30)
- Telephone: 020 8812 6212
A physiotherapy service is provided at the practice by a physiotherapist from St George's Hospital on a Monday and Friday. If you feel you may benefit from physiotherapy, please make an appointment to discuss your symptoms with your doctor. They can then advise you on how to access the service. You will either be seen at the surgery or at St George’s Hospital if there is a significant waiting list at the surgery.
There are several options for psychology therapies including one-to-one therapy, group therapy and guided self-help.
Please make an appointment with a GP to discuss your symptoms and they will advise on how to access the "Psychological Therapies in Primary Care" service.
We have 2 Psychologists based at the practice who are linked to this service.